Testimonials

Home / Testimonials

.

“After having tried two other local vets and having repeat negative experiences, I was at a loss when thankfully a family member recommended Third Ave Vet. The experience was night and day to what we had, had in the past. The entire team are warm and friendly and made us comfortable from start to finish, answering all our questions with patience and understanding. All the staff treated our girl with the respect you want your beloved pet treated with. The passion Dr Randal has for his profession is evident and greatly appreciated. We are thrilled to know we now have a team of experts to help us look after our girl. This was also the first time in 9 years we’ve ever been to a Vet and felt like we got our money’s worth. Keep up the great work team.”

– Kris Mancini

.

“Thank you so very much for your much needed help, caring and kindness to my beautiful little girl, many thanks.”

– Christine Davis

.

“Thank you Randal and your staff for the care you gave to our old mate Chopper. We really appreciate it. We thought he was so much a part of our family over 15 years that he needed ongoing recognition. Once again thank you for your care.”

– Peter & Joanne Pritchard

.

“Really friendly experienced staff who love animals. Great service and well priced.”

– Daniel Fisher

.

“We first met Dr Randal when we adopted our cats and later our dog Jack. Through lots of ups and the downs including saving one of the cats and rebuilding our dog’s broken knee, Randal has always been someone we could trust with our cherished furry family. My kids enjoy taking their pets to the vet and have learnt a lot when they visit the surgery. He engages the children and is very kind and very professional.”

– Liza Kennedy

.

“I found both Randall & Cass the most caring vets who gave my dog Gemma a new lease on life,if it wasn’t for them I don’t think we would of had such a positive outcome as they have truly changed her life for the better,also their veterinary nurse Emma has always been very so kind & helpful, I say thumbs up for the wonderful staff at Third Avenue Veterinary Surgery & would recommend them to anyone who has a pet,again thank you so much.”

–  Susan Dittman

.

“Randal & his team saved our cat’s life. Having moved from another vet due to mismanagement, Randal gave us excellent advice, which from having a strong medical background, we knew was ethical, evidence based and correct. From following Randal’s advice & his clinical management plan, our cat is still with us today & is pain free. He cares so much about his pet patients that he gave our cat all of his checkups & they were plentiful at fortnightly for 2 months, totally complimentary. Thanks third avenue vet. You are excellent.”

–  Anita East

.

“I take my dog and 2 cats here. I have used 2 vets, Randal and Cass. They both seem to genuinely care and they explained / talked to me about some problems our furry friends had and we’ve had great results. 🙂 The nurses have explained a whole bunch of stuff for us too which has been super helpful. So yeah, they’re our vets now.”

–  Nigel McLennan

.

“Easily the best vet in Brisbane!”

 – Leisha Underhill

.

“My furry family love going to visit Dr Randal and Dr Cass. Both vets are caring, compassionate and knowledgeable. They take the time to explain everything in plain English. The nursing staff are so friendly and very helpful. Would not hesitate to recommend this practice to anyone who cares about their furry friends.My furry family love going to visit Dr Randal and Dr Cass. Both vets are caring, compassionate and knowledgeable. They take the time to explain everything in plain English. The nursing staff are so friendly and very helpful. Would not hesitate to recommend this practice to anyone who cares about their furry friends.”

 – Kate Donnelly

.

“Dear Cass, Thanks so much for being so caring to Mailie. She has left a big hole in my life.”

 – Gail Vann

.

“Friendly service. This vet seems to really care about his patients and their owners.”

 – Trent W. 

.

“Dear Randal, You have no idea how much it meant to us to have you here at our home at our moment of need with Digger. I cannot thank you enough for coming so quickly and that you knew Digger so, made the whole experience easier and personal. Again, you are our guardian angel. With overwhelming gratitude.”

 – The Oxley Family. 

.

“Hi to all at Third Avenue, We greatly value your service. We have been with Third Ave since Simon began the surgery and was greatly appreciative of the compassionate and caring way he helped us manage our pets’ health and well-being. We were especially grateful when he went above and beyond the call of duty when 2 of our pets were diagnosed with terminal diseases. It was with much sadness that we learnt that he had to leave the practice. However, Randall has been fabulous and we have grown to trust his professionalism and we have no hesitation in recommending your services. Love the girls at reception who are always exceptional in their service and manner. Thanks and Merry Christmas to you all – will see you in 2016!”

–  Lynne Tunny

.

“Dear Randal and team, Thank you all for your assistance and kindness towards our beloved Arthur during his sickness and health. ”

 – The Williams Family.